Skip to main content

ECB 1071 Case study 2:Business Apology



To: Tina Chen, Head of Neotec Travel
From: Albert
Subject: Travel related problems
Dear Tina,

 I was very sorry to hear about the problems your executives have
been having during some of the business trips that we arranged.
In order to make sure that this kind of thing does not happen again,
I have contacted the companies involved and can report to you the following:
The Excelsior hotel says that there are truly sorry.

Furthermore, in order to compensate your executives for their inconvenience,
they are going to give you a free upgrade to the "best view room"
next time you go to their hotel .

 The rental office at the airport refuses to take responsibility. Therefore, we are totally gonna sue them and make sure they are going pay for this. Furthermore we are going to give you a free trip with brand new BMW.

 Once again, I sincerely apologize for our mistake  
and I hope that you still can enjoy you travel next time.
Best regards,

Albert Wong

Comments

Post a Comment

Popular posts from this blog

FAU3-2:Blogger Post Photo Story

Asia University located in Taichung Wufeng. It's very beautiful and comfortable to learning. Asia has many different department in different college. And following is introduction of Asia University. College Of Management and College Of  Creative Design are two of  college In Asia University College Of Management have the Department Of Business Administration , Department Of Leisure Recreation Management ,Department Of Accounting and Information System , Department Of Financial and Economic Law , Department Of Finance. All  of these made great College Of Management. As part of this college I am pride to say this College sure is the greatest in  Asia University. College Of  Creative Design have Department Of Digital Media Design, Department Of visual communication design,Department Of creative product design, Department Of fashion design, Department Of Interior design.I think ...
Post a Comment
Read more

On ok rock

On ok rock!!!!!!!!!!!!!!
Post a Comment
Read more